1. Introduction & Scope
This Privacy Policy applies to MeetCam at meetcam.live and its related services, including browsing profiles, random matching, direct messages, video and voice calls, purchases, rewards, and support. It applies to visitors and users, including people using guest access.
It explains what information we collect, how we use and share it, public visibility, retention, and your choices. Read it alongside our Terms of Service.
2. Information We Collect
We collect information to provide, improve, and personalize our services. The types of information we collect include:
Guest access: You can begin without creating a registered account. A guest session can still involve a service identifier, browser or device information, activity records, a balance, and reward records so that the service can operate. Guest access does not mean that no information is processed.
2.1 Information You Provide
- Account Information: When you create an account, we collect your email address, username, display name, password, and optional profile details such as your avatar, bio, date of birth, and gender.
- Content You Create: Videos, photos, posts, comments, messages, and any other content you publish or share on the platform.
- Communications: Messages you send to other users, support requests, and feedback you provide to us.
- Payment Information: If you make purchases, we collect billing details and transaction information. Payment processing is handled by third-party providers, and we do not store full credit card numbers.
2.2 Information Collected Automatically
- Device Information: Device type, operating system, browser type, unique device identifiers, and mobile network information.
- Usage Data: Pages visited, features used, interactions with content, time spent on the platform, and referring URLs.
- Location Data: Approximate location inferred from your IP address. If a feature requests device location, permission is requested through your browser or device.
- Log Data: Server logs that record your IP address, access times, and system activity.
2.3 Information from Third Parties
- Social Login: If you sign in using a third-party service (e.g., Google, Apple), we may receive your name, email address, and profile picture from that service.
- Analytics Providers: We may receive aggregated or anonymized data from analytics partners to help us understand platform usage.
2.4 Camera, Microphone & Safety Reports
Video and voice features use camera and microphone access when you grant permission. Audio, video, and connection information are processed to provide the interaction. Messages and attachments are processed to deliver conversations. If you submit a report, we receive the reason, details, and evidence you choose to provide.
You can manage camera and microphone permissions through your browser or device settings. Disabling a permission can prevent the corresponding call feature from working.
3. How We Use Information
We use the information we collect for the following purposes:
- Provide & Maintain Services: Operate the platform, process transactions, and deliver the features you request.
- Personalization: Customize your experience, including content recommendations, match suggestions, and interface preferences.
- Communication: Send you service-related notifications, respond to your inquiries, and provide customer support.
- Safety & Security: Detect and prevent fraud, abuse, and violations of our terms and community guidelines.
- Analytics & Improvement: Analyze usage patterns to improve our services, fix bugs, and develop new features.
- Legal Compliance: Fulfill our legal obligations, enforce our terms, and protect the rights, property, or safety of our users and the public.
4. Public Content & Visibility
Your display name, avatar, profile details, online status, and content you publish publicly may be visible in profile lists, on profile pages, or beside your content. Only share information you are comfortable making visible to others.
Email addresses, account credentials, payment details, and direct-message content are not intended for public display. Messages are shared with their recipients; calls transmit audio or video to participants. Information may also be processed by service providers and for safety or legal purposes described in this policy.
MeetCam currently asks search engines not to index individual profile pages. This is a search-engine instruction, not an access restriction or a guarantee of privacy. Public previews and public website pages can still be visible, and other people or services may copy, share, or cache public information. Deleting or changing content does not guarantee immediate removal of copies elsewhere.
Another participant may capture a screen or record an interaction. Do not share sensitive information on the assumption that a conversation cannot be copied.
6. Information Sharing & Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly authorize us to share your information with third parties.
- Service Providers: With trusted third-party vendors who assist us in operating the platform (e.g., hosting, payment processing, analytics), subject to appropriate data-protection obligations.
- Legal Requirements: When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of MeetCam, our users, or the public.
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
- Aggregated Data: We may share anonymized, aggregated data that cannot reasonably be used to identify you.
7. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
- Active Accounts: Your information is retained for as long as your account remains active.
- Deleted Accounts: When you delete your account, we will remove or anonymize your personal data within a reasonable period, except where retention is required by law.
- Content Retention: Publicly shared content that has been viewed or interacted with by others may be retained in an anonymized form after account deletion.
- Legal Retention: Certain data may be retained for longer periods to comply with legal, tax, or regulatory requirements.
8. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal data, subject to certain legal exceptions.
- Portability: Request a machine-readable copy of your data for transfer to another service.
- Opt-Out: If you receive marketing communications, use the available unsubscribe option or contact support to request that they stop.
- Restrict Processing: Request that we limit how we use your data in certain circumstances.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
For account or guest-session requests, provide your user ID if available and enough information to identify the relevant session. We may need to verify your identity before fulfilling a request. Do not email your password or full payment-card details.
9. Children's Privacy
MeetCam is not intended for individuals under the age of 18, or a higher minimum age required in your jurisdiction. We do not knowingly collect personal information from individuals under this age.
If we become aware that we have inadvertently collected personal information from an individual under the applicable minimum age, we will take steps to delete that information as promptly as possible. If you believe that an underage individual has provided us with personal information, please contact us at [email protected].
10. Data Security
We use technical and organizational safeguards intended to protect personal information against unauthorized access, alteration, disclosure, or destruction, including HTTPS for service connections and access controls. No method of transmission or electronic storage is completely secure.
Protect your credentials, avoid sharing verification codes, and report suspected unauthorized access to [email protected]. Do not assume that a video call prevents another participant from capturing or sharing what they see.
11. Third-Party Services & Links
Our platform may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.
We may integrate with third-party services for features such as:
- Social media login and sharing
- Payment processing
- Analytics and performance monitoring
- Content delivery and hosting
- Customer support tools
These third-party services have their own privacy policies and data handling practices, which we recommend you review.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Provide notice through the platform or via email for significant changes
- Give you the opportunity to review the updated policy before it takes effect
We encourage you to review this page periodically to stay informed about how we protect your information. Where applicable law requires consent for a change in processing, we will request it. An update to this policy does not remove your applicable privacy rights.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us:
Platform: MeetCam at meetcam.live
Support: [email protected]